If you suspect illegal activity on your account, or if your mobile phone or ATM card is taken, blocking your account can help you avoid financial loss.

This quick guide will help you through the process for quickly and securely blocking your account, giving you piece of mind.

The first rule for protecting your account is to act quickly. The sooner you block your account, the lower the risk of illegal access to your funds.

Steps on how to block your Access bank account and ATM card

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has made it more easier, simple and faster for customers to block their accounts without internet access by using a code.

  • Simply dial *901*911# from any mobile phone.
  • Follow the prompt to enter your phone number linked to the account and your banking PIN to confirm the block.

This method immediately prevents access to your account, blocking transactions until you unblock it.

Also: List of Access Bank USSD Code And Transfer Code

If you want a more personalized experience or require extra assistance, please contact Access Bank’s customer support.

  • Call the Access Bank customer service hotline on 0700CallAccess ( 07003000000, 01-2802500, 01-2712005-7), which is available 24/7.
  • You can also send an email to contactcenter@accessbankplc.com explaining your situation.
  • For those active on social media, sending a direct message to Access Bank’s official Twitter or Facebook account can also get you the help you need.

When contacting customer care, be prepared to provide relevant information such as your account number and personal information to confirm your identification. This ensures that only you may block your account.

If you live close to an Access Bank branch, you can also visit in person to safeguard your account. Speak with a customer service representative and request that your account be blocked due to suspected fraud or loss of banking tools. Remember to bring your valid ID for verification.

Steps on how to block your Access bank account and ATM card

If your ATM card is lost or stolen, you must block it right away. You can do this by:

  • The USSD code *901# allows you to block your ATM card anywhere, anytime.
  • Access Bank’s mobile app also has a feature for blocking your ATM card directly from your phone.
  • Calling customer service or visiting a branch works for blocking your ATM card as well.

Once your account has been blocked, you should visit an Access Bank branch with a valid ID and, if necessary, a police complaint.

Speak with a professional about your next steps, such as unblocking your account, obtaining a new ATM card, or further securing your account.

To ensure your financial security, keep your banking information private, monitor your account activity, and use Access Bank‘s security features like SMS alerts and online banking security settings. Whether you use the USSD code, contact customer service, or visit a branch, taking immediate action is crucial. Access Bank offers the tools you need to keep your account secure.